What dimensions should the file be?
The file dimensions must match the dimensions of what was ordered. The file also requires having a 2mm bleed.
When you create a new file in Illustrator or InDesign, enter the desired width and height in millimeters. Note: the size entered must be the size of the label that is ordered. Enter the file format. Apply bleed to the file; this should be 2mm.
For more information about 'Bleed', see Step 2.
To check if your file has the correct format you can do the following steps:
- Choose Window > Artboard.
- Click on the A4 icon next to the name of the artboard.
- A tab will now open.
- Do the width and height correspond to the ordered dimensions? If yes, click on “OK”. If not, change the format accordingly.
- Type in Shift+O.
- Does the format displayed at the top right correspond to the size ordered?